Privacy policy

At Snapsnap.se, we care about your privacy and strive to always protect your personal data in the best way possible. This privacy policy explains how we collect, use, store and protect your personal data in accordance with the EU

general Data Protection Regulation (GDPR).

1. Responsibility for personal data

Snapsnap.se (org.nr: 559444-9091) is responsible for the processing of your personal data. If you have any questions about how we handle your data, please contact us at:

2. What personal data do we collect?

We collect personal data when you use our website, buy our products, or contact us. The data we collect may include:

  • Contact information: name, address, phone number and email address.
  • Payment information: Credit card number, billing address and other payment information (via secure payment provider).
  • Purchase history: Information about the products you have purchased, including any returns.
  • Technical information: IP address, browser type, device information and cookies.

3. How do we use your personal data?

Your personal data is used for the following purposes:

  • Order processing: to process and deliver your orders and handle payments.
  • Customer service: To provide you with the best possible service, answer questions and handle complaints or returns.
  • Communication: To send you order confirmations, delivery information and other important messages regarding your purchase.
  • Marketing: If you have given your consent, we may send you newsletters, offers and other marketing communications by email. You can choose to unsubscribe from marketing messages at any time.
  • Service improvements: Analyze customer behavior and use of our website to improve our product offering, user experience and service.

4. Legal basis for processing

We process your personal data in accordance with the following legal bases:

  • Contract: To fulfill our contract with you when you make a purchase.
  • Consent: For sending newsletters and marketing (you can withdraw your consent at any time).
  • Legal obligations: To fulfill our obligations under law, t.ex. accounting and tax rules.
  • Legitimate interest: To improve our website and customer service and to prevent fraud.

5. Storage of personal data

We keep your personal data for as long as it is necessary for the purposes for which it was collected, or as long as required by law. This means that we may keep your data for a certain period of time after your transaction or customer relationship with us has ended, to comply with legal requirements or to handle complaints.

6. Sharing of personal data

We only share your personal data with third parties when it is necessary to provide our services or to comply with legal requirements. This may include:

  • Payment providers: to process payments by credit card, bank transfer or other methods.
  • Delivery partners: To deliver products to you.
  • Marketing and analytics tools: To manage email campaigns and analyze the use of our website.
  • Authorities: If required by law or in connection with legal proceedings.

We never share your personal data with third parties for marketing purposes without your explicit consent.

7. Your rights

You have several rights under the GDPR in relation to your personal data:

  • Right of access: you have the right to request information about what personal data we hold about you.
  • Right to rectification: If your data is inaccurate or incomplete, you have the right to request that it be corrected.
  • Right to erasure: In certain circumstances, you can request that your personal data be deleted.
  • Right to restriction: you can request that the processing of your personal data be restricted.
  • Right to data portability: You have the right to have your personal data transferred to you or another controller in a structured and machine-readable format.
  • Right to object: You have the right to object to the processing of your personal data based on legitimate interest, or for direct marketing purposes.

To exercise your rights, please contact us using the contact details above.

8. Security measures

We use appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, or other unauthorized processing. This includes encryption of sensitive data and secure storage solutions.

9. Cookies and similar technologies

We use cookies and similar technologies to improve your experience on our website, analyze traffic and personalize marketing. You can read more about how we use cookies and how you can manage your settings in our cookie policy.

10. Changes to the privacy policy

We may update this privacy policy from time to time. In the event of significant changes, we will inform you by email or by publishing an updated version on our website.

11. Contacting us

If you have any questions about how we handle your personal data, or if you wish to exercise your rights, please contact us at: